On-site Project Moderator (Australia)

Job description

TransPerfect Dataforce is a new, rapidly growing division offering high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching, and processing training data for Machine Learning in different AI domains. Dataforce is seeking motivated Moderators in Australia (Sydney, Melbourne and Brisbane)  to join our team.


Moderators will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as very basic troubleshooting of data collection technology. We are looking for individuals who have excellent communication skills, are diligent, detail-oriented, and can work fairly independently. The successful candidate is a team player who thrives in a fast-paced work environment with experience in customer service. 


Moderators are primarily responsible for (but not limited to):

  • Interacting with the participant(s) and leading them through data collection projects;
  • Capture data for the assigned project aiming to reach the targeted daily goal;
  • Using Client tools to label/tag data;
  • Convey sessions details to the Project Manager and Production team;
  • Interact with various hardware & software;

Job requirements

  • Native English
  • Must be located or near in any of these cities: Sydney, Melbourne, Brisbane
  • High attention to detail;
  • Customer service oriented;
  • Goal driven and objective mindset;
  • Integrity and strong work ethic;
  • Report creation, monitoring, and updating;
  • Creative problem solver;
  • Proactive decision-maker;
  • Team player.

If you have any additional questions regarding this job opportunity, you can contact us by stating email subject Project Moderator on DataForce.Sourcing@transperfect.com.


Who we are
DataForce is a worldwide data collection and labeling platform that combines technology with a diverse network of more than one million data contributors, scientists, and engineers. DataForce offers companies in technology, automotive, life sciences, and other industries secure and reliable AI services for exceptional structured data and customer experiences.

DataForce is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.
For more information about us, please visit our website: https://www.transperfect.com/dataforce