Onsite Project Moderator (Data Collection) - Bay area California

Job description

Work Location: Onsite in Santa Clara County, California

Work Schedule: Monday – Friday; 9:00 AM – 6:00 PM PDT

Engagement Model: Temporary employment; Full-time 

DataForce by TransPerfect is seeking a motivated Project Moderator to join our team for a new onsite data collection project in the Bay area! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence and technology.

We are looking for individuals in the Bay area who have excellent communication skills, are diligent and detail-oriented, and can work somewhat independently. The successful candidate is a team player who thrives in a fast-paced work environment with experience in customer service.

Role Summary

Our Onsite Project Moderator will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as troubleshooting of data collection devices and technology.

Role Responsibilities

  • Interact with participant(s) and lead them through data collection projects
  • Capture data for the assigned project aiming to reach the targeted daily goal
  • Use Client tools to label/tag data
  • Convey session details to the Project Manager and Production team
  • Interact with various hardware & software
  • Responsible for the transfer of project devices to and from client site to data collection sites

Job requirements

Role Requirements

  • 2+ years of experience moderating user studies in a complex SW and HW environment
  • Experience with Mac OS, iOS devices
  • Ability to understand complex HW and SW interactions using in-house tools
  • Strong soft skills and clear communication skills to work with internal recruitment population
  • Strong troubleshooting skills for device set-up
  • Located in the Bay area
  • Available to work weekdays Mon - Fri (9:00 AM – 6:00 PM PDT)
  • Ability to follow CDC guidelines for PPE and social distancing

Additional Requirements

  • High attention to detail
  • Customer service oriented
  • Goal driven and objective mindset
  • Integrity and strong work ethic
  • Report creation, monitoring and updating
  • Creative problem solver
  • Proactive decision maker
  • Team player

Who we are
DataForce is a worldwide data collection and labeling platform that combines technology with a diverse network of more than one million data contributors, scientists, and engineers. DataForce offers companies in technology, automotive, life sciences, and other industries secure and reliable AI services for exceptional structured data and customer experiences.

DataForce is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.

For more information about us, please visit our website: https://www.transperfect.com/dataforce

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual
orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.