Work Location: Onsite in San Diego, California

Work Schedule: Monday – Friday; 8:00 AM – 8:00 PM PDT

Engagement Model: Temporary employment; Full-time

Estimated Start Date: Late September

Estimated End Date: Estimated Nov 30, 2023

DataForce by TransPerfect is seeking a motivated Onsite Project Moderator to join our team for a new onsite data collection project in San Diego! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence and technology.

We are looking for individuals in the San Diego area who have excellent communication skills, are diligent and detail-oriented, and can work somewhat independently. The successful candidate is a team player who thrives in a fast-paced work environment with experience in customer service.

Role Summary

Our Onsite Project Moderator will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as troubleshooting of data collection devices and technology.

Moderators will report to client offices and work under the direction of the client team to perform moderator for various data collection activities.

Role Responsibilities

• Moderate user studies on-site and remotely, if required
• Interact with participant(s) and lead them through data collection projects
• Capture data for the assigned project aiming to reach the targeted daily goal
• Use Client tools to label/tag data
• Convey session details to the Project Manager and Production team
• Interact with various hardware & software

Role Requirements

• 2+ years of experience moderating user studies in a complex SW and HW environment, strongly preferred
• Experience with Mac OS and iOS devices
• Technical experience around networking, sync, camera architectures and/or engineering background, strongly preferred
• Ability to understand complex HW and SW interactions using in-house tools
• Strong soft skills and clear communication skills to work with internal recruitment population
• Strong troubleshooting skills for device set-up
• Located in the San Diego area
• Available to work weekdays Mon - Fri (8:00 AM – 8:00 PM PDT); overtime will be paid
• Ability to follow CDC guidelines for PPE and social distancing, if needed

Additional Requirements

• High attention to detail
• Customer service oriented
• Goal driven and objective mindset
• Integrity and strong work ethic
• Report creation, monitoring and updating
• Creative problem solver
• Proactive decision maker
• Team player

Preferred Role Requirements

• Engineering background around networking, sync and/or engineering background