Project Coordinator (Chennai, India)

Job description

Work Location: On-site in Chennai, India

Work Schedule: Monday – Friday during regular business hours

Engagement Model: Fixed-Term Employment

Project Duration: One year

Start Date: ASAP

DataForce by TransPerfect is currently looking for a Project Coordinator to join our on-site team on a fixed-term assignment in India! This is an exciting opportunity to be part of an innovative team to improve Artificial Intelligence and technology.

Role Summary

The Project Coordinator works closely with their manager in the execution of projects according to project plans. They work with stakeholders to understand project requirements, using their project expertise and technical skills to handle and assign project tasks, assist with problem solving, and support managers and other staff in day-to-day department operations. The Project Coordinator coordinates the life cycle of data annotation, data collection, transcription, and other relevant project types, ensuring their seamless execution.

Situated on-site, the Project Coordinator will take on the primary role in driving local projects and collaborating with the designated Project Manager to ensure the team's success.

Role Responsibilities

The Project Coordinator is responsible for the day-to-day execution of project plans, schedules, and expenditures; organizing and participating in stakeholder meetings; and ensuring that project deadlines are met in a timely manner.

Responsibilities

  • Oversee day-to-day project activities
  • Work with the Project Manager to implement and execute project plans, working towards ensuring timely, budget-friendly, and quality deliveries
  • Facilitate communication among team members, ensuring everyone is aligned on project goals and tasks
  • Assign tasks to content moderators based on their expertise and availability
  • Provide on-site training to the team
  • Provide guidance and support to the moderation team to maintain consistent quality
  • Provide regular project updates and reports to both internal and external stakeholders
  • Implement quality control measures to ensure that content moderation is carried out accurately and in line with project guidelines
  • Monitor individual and team performance, identifying areas for improvement and providing coaching or training as necessary
  • Identify and mitigate risks while ensuring project quality and accuracy
  • Communicate with other teams and departments within the company, such as Sourcing, Payments, IT, and Operations, to ensure the smooth running of the project
  • Build and maintain excellent relationships with both internal and external parties
  • Effectively juggle multiple projects simultaneously in a fast-paced environment
  • Maintain accurate project documentation, including task assignments, progress reports, and meeting minutes

Job requirements

Required Skills

  • Exceptional written and verbal communication skills
  • Experience with project management tools and platforms. Strong resource planning skills
  • Organizational skills and the ability to work under pressure
  • Outstanding teamwork and collaboration skills
  • Excellent problem-solving skills
  • Excellent analytical and critical thinking skills
  • Knowledge of file management and other administrative procedures
  • Experience working with large on-site teams in a secure facility environment
  • Competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products

Required Experience and Qualifications

  • Minimum bachelor’s degree or its equivalent
  • Professional working proficiency in English

Preferred Experience

  • Awareness of PMI/PMP international project management standards
  • At least 1 year of Project Coordination experience (industry experience a plus)
  • Knowledge of the AI industry
  • Experience supporting Machine Learning data annotation, data collection, transcription, and staffing projects
  • Experience working with support ticketing systems
  • Experience working with a crowd community
  • Experience working in a multinational/multicultural virtual working environment
  • Experience in working in a cross-functional/matrix organization
  • Fluency in a language other than English is a plus

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

To learn more about DataForce please visit us at https://www.transperfect.com/dataforce

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