Project Moderator, Data Collection

Job description

DataForce is seeking a Project Moderator to join our US team data collection team!

TransPerfect DataForce is a new, rapidly growing division offering high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.

Moderators will work directly with project participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, and assist with very basic troubleshooting of data collection technology.

We are looking for individuals who have excellent communication skills, are diligent, detail-oriented and comfortable working with some autonomy. The successful candidate is a team player who thrives in a fast-paced work environment with experience in customer service. Travel is estimated at 80% for this position.

Primary Responsibilities

  • Work indoors/outdoors in the field, traveling to multiple sites within the US.
  • Interact with participants and lead them through our data collection projects.
  • Capture data for the assigned projects by reaching the targeted daily goals.
  • Use Client proprietary tools to label/tag data.
  • Convey session details to the Project Manager and Production team.
  • Interact with various hardware & software.

Job requirements

  • Ability to travel up to 80% to moderate the various onsite data collection projects within the US.
  • High attention to detail.
  • Comfortable using proprietary tools.
  • Customer service oriented.
  • Ability to lift up to 25 lbs. when needed.
  • Goal driven and objective mindset.
  • Integrity and strong work ethic.
  • Report creation, monitoring and updating.
  • Creative problem solver.
  • Proactive decision maker.
  • Team player.