Study Coordinator - France - different locations

Job description

At DataForce by Transperfect we are looking for a Freelance Study Coordinator (on-site) in different locations in France to support recruitment and to assist participants in a language research study for French accents, and guide them through recording sessions. 

The study will take place in the following locations:

Toulouse

Bordeaux

Lille

Roubaix

Tourcoing

Saint-Étienne

Grenoble

Le Havre

Perpignan

Besançon


Responsibilities:   

  • Support recruitment efforts to source potential participants on the location.
  • Maintain a positive and professional attitude towards participants. 
  • Reading and understanding project provided documentation in order to be able to assist participants. 
  • Troubleshoot  participant issues. 
  • Escalating unsolved issues to the internal team. 
  • Keeping records of participant interactions in provided platforms and documents.
  • Communicating and coordinating with the project team as necessary. 
  • Providing feedback on the efficiency of the communication channels provided.  
  • Ensure participants are comfortable during their recording session.


Job requirements

  • French speaker proficiency (native level)
  • Fluent in English (Higher Conversational/B1-B2) 
  • Availability to work on-site in one of the above mentioned cities 
  • Available to work full-time during 2-5 weeks, depending on location
  • Available to work Monday to Friday (mostly between 9:00 and 18:00)
  • Must have technical knowledge (tech savvy) and be comfortable with new technologies
  • Have clear communication skills.
  • Be a quick thinker with problem solving skills.
  • Ability to stay calm when participants are stressed or upset. 
  • Comfortable using computers 
  • Experience working with customer support is an advantage.


Please, note that due to the geographical requirements of the project we cannot accept candidates that are not located in France and able to work onsite in the mentioned locations.


For more information about us, please visit our website: https://www.transperfect.com/dataforce.

For inquiries, please contact us at DataForce.Sourcing@transperfect.com and use the job title as the subject of the email.


DataForce is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.