Onsite Project Manager (Sunnyvale, CA)

Work Location: Onsite in Sunnyvale, California

Engagement Model: Temporary employment; Full-time

Work Schedule: Monday – Friday during regular business hours of 9:00 AM - 6:00 PM PDT

Estimated Start Date: September 30, 2024

Estimated Duration: 15 weeks

DataForce by TransPerfect is seeking a motivated Onsite Project Manager to join our team for a new data collection project in Sunnyvale, California! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.

Role Summary

The Project Manager will be responsible for overseeing operations from the Sunnyvale, CA site itself, and will manage the onsite moderators and the overall data collection project.

The Project Manager has accountability for fostering a professional client relationship, managing and coordinating the onsite team members, and leading and collaborating with cross-functional project teams and partners. The Project Manager is a results-driven and innovative project leader within DataForce.

Role Responsibilities

• Overseeing all aspects of the management of the onsite data collection project from hand-off through project completion, to ensure project success against defined KPIs
• Maintaining study operations and replacing study members if they become unavailable
• Assisting with technical issues and collaborating directly with the client to resolve them
• Tracking and reporting demographics to the client’s study DRI at the end of each day
• Developing and maintaining project plans, workflows, guidelines and resource materials
• Providing effective analysis and reporting of project performance
• Tracking, monitoring and controlling project financials, timeline and quality performance
• Providing effective risk management through identification, escalation, mitigation, and effective resolution of issues
• Executing the project autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support
• Serving as a primary point of contact with both internal and external stakeholders
• Leading and contributing to continuous performance improvements for the data collection project

Role Requirements – Knowledge, Skills and Abilities

• Mac OS and iOS hardware/software proficiency
• Ability to work flexibly and adapt to changing scenarios
• Professional English language proficiency; effective written and verbal communication skills
• Exceptional interpersonal and relationship-building skills
• Customer service oriented
• Outstanding teamwork and collaboration skills, and the ability to foster a positive environment
• Demonstrated analytical and critical thinking, problem-solving and decision-making skills

Role Requirements – Education and/or Experience

• Minimum Bachelor’s degree or its equivalent
• Hardware/software troubleshooting experience
• 3+ years' relevant project management experience, or experience in other roles with similar responsibilities
• Experience in end-to-end management of projects
• Ability to apply technology in solving business technical problems

Preferred Requirements

• Experience in data collection, proctoring, research studies, or similar roles
• Background in AI industry
• Knowledge of research methodologies and ethical considerations
• Fluency in a language other than English
• PMP or equivalent certification

Who we are
DataForce is a worldwide data collection and labeling platform that combines technology with a diverse network of more than one million data contributors, scientists, and engineers. DataForce offers companies in technology, automotive, life sciences, and other industries secure and reliable AI services for exceptional structured data and customer experiences.

DataForce is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.

For more information about us, please visit our website: https://www.transperfect.com/dataforce

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.