Project Support Admin (Freelance) - Paris, France

Work Location: Hybrid work model in Paris, France

Work Schedule: Up to 8 hours per week (task allotment is subject to task availability)

Engagement Model: Freelance / Independent contractor

Position Duration: ca. 1 year

Start Date: ASAP

Role Summary

DataForce by TransPerfect is seeking a freelance Project Support Admin to work on one of our video data projects in Paris, France. This role will be a hybrid of remote and onsite work, with the onsite work being regularly necessary to troubleshoot and address issues with the devices used in this project.

Role Responsibilities:

• Monitoring the progress of 3 device stations at our project site (phones and computers), ensuring that they are functioning smoothly and all project tasks are running according to the planned schedule, avoiding unnecessary downtime.

• Maintaining and troubleshooting devices using step-by-step guidelines, e.g. rebooting devices, installing apps, reconnecting devices to a VPN.

• Communication and collaboration with internal team members and external project participants, providing updates on the status of each of the device stations to the project team.

• Quality Assurance: spot checking videos recorded in this project to ensure that the level of quality meets our requirements and intervening in case of any issues.

Role Requirements – Knowledge, Skills and Abilities

• Location in Paris, France
• Own Mac computer to use for work on this project
• Advanced English language proficiency
• Confident user of MacOS, iOS and Android devices
• Ability to follow step-by-step instructions and to run documented Python scripts (no coding will be required)
• Familiarity with Excel Spreadsheets and Data Entry
• Analytical and critical thinking, problem-solving approach to tasks
• Great teamwork and collaboration skills

Additional Requirements

• Studies in Engineering, Information Technology or similar are a plus
• Previous experience e.g. in Tech Support or other roles with similar responsibilities is a plus

Who we are

DataForce is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.

For more information about us, please visit our website: https://www.transperfect.com/dataforce