Senior Project Manager - Transcription projects - Finland

Work Location: Onsite (Tampere or Helsinki)/ Remote (Finland)

Work Schedule: Mon - Fri, full-time

Engagement Model: Employment

Position Duration: Permanent

Start Date: ASAP

DataForce by TransPerfect is seeking  Senior Project Manager with proven experience in Transcription projects to join our team in Spain.

Role Summary

The Senior Project Manager is a results-driven and innovative project leader within DataForce. The Senior Project Manager is responsible for leading successful execution of the life cycle of a range of AI-Data projects, through the utilization of expertise and technical skills to manage project budgets, timelines, and quality requirements. The Senior Project Manager has accountability for fostering professional client relationships, managing and coordinating external vendors, and leading and collaborating with cross-functional project teams and partners.

The Senior Project Manager is ultimately responsible for the quality of work, profitability, and performance of their projects.

Responsibilities:

• Oversee all aspects of the management of projects from hand-off through project completion to ensure project success against defined KPIs.
  

• Develop and maintain project plans, workflows, guidelines, and resource materials
  

• Provide effective analysis and reporting of project performance
  

• Track, monitor, and control project financial, timeline and quality performance

• Organize and deliver a Post Project Review
  

• Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues
  

• Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support
  

• Serve as a primary point of contact for clients and both internal and external stakeholders
  

• Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency and implement scalable solutions
  

• Establish, strengthen, and expand client relationships, support development of new business opportunities and overall profitable revenue growth
  

• Assist in the hiring process of new team members and train them 

• Contribute to the development of the knowledge and capability of the department, team, colleagues in industry, and technology advancements.

Required Skills and Competencies

• Exceptional leadership, interpersonal, and relationship-building skills

• Effective written and verbal communication skills

• Effective use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects

• Established expertise in project management skills and methodologies

• Outstanding teamwork and collaboration skills

• Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills

• Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products

• Solid understanding of data collection, annotation, and transcription activities, ideally in an AI setting

Required Experience and Qualifications

• Master's degree in linguistics, languages or related field

• 5+ years’ relevant project management experience or experience in other roles with similar responsibilities

• Demonstrated success in end-to-end management of Transcription project

• Experience working with a high-performance, collaborative, and constructive peer group

• Ability to apply technology in solving business problems

• Experience managing information technology, data management, or similar technical projects

• AI industry experience - mainly Transcription projects

• Demonstrated business English language proficiency

Preferred Skills and Experience

• PMP or equivalent certification

• Experience managing AI ML data-related projects (including speech, text and computer vision data collection, data curation and annotation projects)

• Experience managing projects with crowdsourcing and remote resourcing solutions
  

• Experience working in a multinational/multicultural virtual working environment
  

• Proficiency in working with support ticketing systems
  

• Experience in working in a cross-functional/matrix organization

• Fluency in a language other than English language is a plus

Who we are
DataForce is a worldwide data collection and labeling platform that combines technology with a diverse network of more than one million data contributors, scientists, and engineers. DataForce offers companies in technology, automotive, life sciences, and other industries secure and reliable AI services for exceptional structured data and customer experiences.

DataForce is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.

For more information about us, please visit our website: https://www.transperfect.com/dataforce