Onsite Project Moderator (Cupertino, CA)

Work Location: Onsite in Cupertino, California

Work Schedule: Monday – Friday; 8:30 AM – 5:30 PM; weekends and/or evenings may be needed

Engagement Model: Temporary employment; Full-time (40 hours/week)

Estimated Start Date: Week of October 13th

Estimated Duration: 4 - 6 weeks

DataForce by TransPerfect is hiring an Onsite Project Moderator for a full-time, temporary onsite data collection project in the Bay Area.

This project supports the development of AI and technology innovations focused on pets (dogs and cats).

Role Summary 

The Onsite Project Moderator will work directly with onsite participants and their pets (dogs and cats) to ensure the proper execution of study and project requirements. The primary responsibility is to moderate user sessions involving pet interactions, ensuring comfort and safety for both participants and animals, while providing updates to other members of the production team. The Moderator will also perform very basic troubleshooting of data collection technology used during the sessions.  

Role Responsibilities 

• Operate and maintain data collection equipment, offload data, manage logistics, provide daily reports, and lead the overall high-quality data generation for this effort, day in and day out 

• Understand provided project documentation to assist participants and ensure smooth data collection sessions involving pets (dogs and cats) 

• Interact with participants and their pets, guiding them through the data collection process and ensuring a safe, comfortable environment for both 

• Capture data for the assigned project, aiming to reach the targeted daily goal while maintaining data quality standards 

• Utilize client tools to label/tag collected data accurately 

• Convey session details, participant updates, and any pet-related notes to the Project Manager and Production team 

• Communicate and coordinate closely with the broader project team to maintain alignment on procedures and timelines 

• Interact with various hardware and software used for data collection and recording 

• Assist in preparing session materials and setting up the facility to accommodate both participants and animals 

• Set up studio lighting equipment to ensure optimal illumination during data collection sessions 

• Validate color spectra using a spectrometer to ensure lighting accuracy and consistency 

• Validate light intensity values using a luxmeter to meet project specifications 

• Monitor and manage participant and pet flow within the site to maintain schedule efficiency 

• Address participant questions and concerns in a professional and courteous manner 

• Provide feedback on session dynamics, participant engagement, and pet behavior observations 

• Ability to lift up to 25 lbs when needed 

Role Requirements – Knowledge, Skills & Abilities 

• Able to work onsite in South Bay area, California 

• Comfortable working with and around domestic cats and dogs (large and small)  

• Willing and able to clean up after pets when necessary 

• Ability to manage groups and foster a positive environment 

• Willing to work evenings or weekends if needed 

• Detail-oriented with a knack for problem-solving 

• Ability to work flexibly and adapt to changing scenarios 

• High attention to detail 

• Customer service oriented 

• Familiarity with Mac OS and Windows 

• Goal driven and objective mindset 

• Strong interpersonal and communication skills 

• Integrity and strong work ethic 

• Report creation, monitoring and updating 

• Proactive decision maker 

• Team player 

• Knowledge of research methodologies and ethical considerations is a plus 

Role Requirements – Education and/or Experience 

• Bachelor’s degree in social sciences, communications, or related field preferred; or equivalent combination of education and experience may be substituted 

• Experience in moderation, facilitation, proctoring, required 

• Lighting experience for film (amateur or professional), strongly preferred

• Basic scripting/coding experience (e.g. command line, python), preferred 

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide. 

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains. 

To learn more about DataForce please visit us at https://www.transperfect.com/dataforce. 

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.